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Thursday, February 3, 2005 @ 3:45 pm


Session: 401
3:45 pm - 5:00 pm
OPLA's Spotlight Speaker
Management Issues
JOHN PERRY
Senior Vice-President and Senior Advisor, National Quality Institute.

EXCELLENCE IN THE WORKPLACE: DEVELOPING A CUSTOMER STRATEGY FOR YOUR PUBLIC LIBRARY

If you are looking for a session on excellence through quality that gives you an understanding of the intent and application of developing a customer strategy, then this session is for you. This session will focus on customer service and building a culture for excellence that gets positive results in customer satisfaction. John Perry is Senior Vice President, Senior Quality Advisor at the National Quality Institute. The National Quality Institute is a not-for-profit organization that provides strategic focus and direction for Canadian organizations to achieve excellence, enabling Canadians to set the standard for quality and healthy workplace practices throughout the world.
Convenor: Sam Coghlan, Stratford Public Library.

Session: 402
3:45 pm - 5:00 pm
Value and Vision
TABLE RONDE: DO WE NEED ABFO?
Facilitators: Karen McGrath, Chief Executive Officer, Lincoln Public Library; Nathalie Lynn Soini, Acting Special Readers' Services Coordinator, Queen's University.

Avons-nous un besoin pour l'ABFO? Il y a en a parmi nous qui trouve que l'ABFO est important. Désormais, le manque d'activité sur le "listserv" , nous donne l'impression que son importance est minime pour plusieurs. Tous ceux et celles qui sont intéressés sont priés à se joindre à nous, pour nous aider à y trouver un consensus sur la mission de notre association. Quels sont les points importants pour nous? Comment pouvons-nous résoudre nos problèmes ? Pourquoi ne profitons-nous pas du "listserv"? Nous voulons vos idées et votre feedback, nous avons besoin de VOUS si l'ABFO répondra à nos besoins et demeurera une association active et serviable.

Some of us think we do!! But judging by the lack of activity on our listserv - maybe not!! All interested parties are welcome to come join us at this session to help us come to a consensus on the mission of this Association. What are the pressing issues for us? How can we resolve them? Why aren't we using the listserv anyway? We need your input and we need you if ABFO is going to be active and be useful to members.

Session: 403
3:45 pm - 5:00 pm
Library Issues; Management & Issues
TRAINING AND ORIENTATION FOR LIBRARIANS
Joanne Oud, Head of Collection Development; Eun-ha Spiteri, Reference and Collection Librarian; Angela Madden, Professor; Wilfrid Laurier University.

| Session Presentation (PPT)

How effective is your orientation and training for new librarians? Find out what works (and what doesn't), and what new librarians know (or don't yet know!). Avoid the most common training problems as you learn to improve upon the design of training and orientation programs.
Convenor: Christina Tooulias-Santolin, University of Toronto

Session: 404
3:45 pm - 5:00 pm
Statistics & Surveys; Tech Services
ASSESSING THE ONTARIO SCHOLAR'S PORTAL
Melody Burton, Reference Librarian, Stauffer Library, Queen's University; Toni Olshen, Business Librarian, Peter F. Bronfman Business Library, York University.

| Session Presentation (PPT)

The Ontario Council of University Libraries (OCUL) launched the Ontario Scholar's Portal (OSP) as part of the Ontario Information Infrastructure with funding from the Ontario Innovation Fund. To evaluate the OSP, an assessment team of representatives from OCUL are utilizing an innovative methodology - MINES (Measuring the Impact of Networked Electronic Resources). Learn about this unconventional survey method, hear some preliminary results and discover how the assessment process is unfolding.
Convenor: Catherine Steeves, University of Guelph

Session: 405
3:45 pm - 5:00 pm
Collections and Resources
MANAGING THE ACQUISITION OF PRINT RESOURCES IN AN ELECTRONIC ENVIRONMENT: REDESIGNING COLLECTION MANAGEMENT/ACQUISITION WORK TO DELIVER PRIORITY SERVICES
Kit Wilson, Acquisitions and Collections Coordinator, University of Alberta Libraries; Ada-Marie Atkins Nechka, Assistant Director, Collection and Technical Services, Information Resources, University of Calgary.

| Session Presentation Kit Wilson (PPT)
| Re-Engineering Processes Ada-Marie Atkins Nechka (PPT)

The shift to digital collections, budgetary pressures, and technological advances in vendor systems have combined to create new opportunities for collections and technical services. In most libraries, these functional units are reorganizing staffing resources to ensure we deliver those services most valued by our patrons. Two Collections/Acquisitions Librarians will outline recent changes within their institutions, addressing how they have reshaped their workflow and services in response to current user demands.
Convenor: Pam Jacobs, YBP Library Services

Session: 406
3:45 pm - 5:00 pm
Value and Vision; Marketing and Advocacy
BARCODING OUR CLIENTS
Rebecca Jones, Partner, Dysart Jones Associates.

| Session Presentation (PPT)

Thinking "outside of the box" and moving up the value chain are critical activities for today's information professionals. Hear about what we can and should learn from other industries and professions that can help us better understand our clients and develop key strategies for increasing our presence and our value in the daily lives and work of our constituents.

Session: 407
3:45 pm - 5:00 pm
The Internet; Curriculum & Learning
DISTANCE LEARNING: PROMISES, PROBLEMS AND PRECEPTS
Elyse Pike, Health Sciences Librarian; Karen McGregor, Organizational Development and Learning, Human Resource Services; Grey Bruce Health Services, Owen Sound.

| Session Presentation (Word)
| Session Presentation (PPT)

Distance learners often find it difficult to conveniently access quality research resources. Check out the perceived barriers to acquiring resources that support successful distance learning and discover a strategy to improve learner readiness and confidence.

Session: 408
3:45 pm - 5:00 pm Partnerships; Information Literacy
LIBRARIAN AND FACULTY COLLABORATION: A BLUEPRINT FOR INTEGRATING INFORMATION LITERACY INTO THE CURRICULUM
Jacqueline Limoges, Faculty of Nursing; Karen Halliday, Health Sciences Librarian; Georgian College.

| Session Presentation (PPT)

Have you ever wondered how to integrate information literacy effectively into a curriculum to assist students with lifelong learning? Wonder no more - capture a blueprint for integrating information literacy learning outcomes into a curriculum through a librarian/faculty collaboration. Limoges and Halliday will update you with current literature on integrating information literacy into the curriculum, demonstrate the advantages of benchmarking against other academic libraries, and will provide details on how to integrate information literacy assignments into course outlines and the curriculum.
Convenor: Tedi Brash, Seneca College

Session: 409
3:45 pm - 5:00 pm
Users; Library Issues; Statistics and Surveys
LIBRARIES BY DESIGN: LIBRARY DESIGN BASED ON USER INPUT
Cathy Capes, Principal, Moffat Kinoshita Architects; Tanis Fink, Chief Librarian, Seneca College; Vivian Lewis, Associate University Librarian, Mills Memorial Library, McMaster University.

| Session Presentation (PPT)

Libraries are sometimes reluctant to ask users for input when designing or re-designing physical spaces - possibly because of uncertainty about whom to ask, what tool to use or how they will process the information afterwards. Learn why user input is so critical and what the planning committee can gain from the process. Hear proven techniques for seeking input from all constituent groups (students, faculty and staff). When should you use a survey and when will a focus group do? How do you entice students to participate in a focus group session? What do you do when the opinions of your user groups or your users and your staff collide? All this is based on a combination of scholarly research and proven real life experience.
Convenor: Carolin Toppan, Seneca College

Session: 410 OCULA-08
3:45 pm - 5:00 pm
Advocacy & Marketing
SELLING YOUR STUFF: THE COMMERCIALIZATION OF LIBRARY PRODUCTS
Joy Muller, Manager, Seneca@York Learning Commons and Learning Commons On-line Web Site; Yalcin Suer, Technology Licensing.

| Session Presentation Joy Muller & Yalcin Suer (PPT)
| Why Commercialize Intellectual Property And Technology? Yalcin Suer (PPT)

Do you have an in-house library product that you would like to sell to other libraries? What process do you follow to sell your stuff? This session will outline the experience of an academic library's attempts to bring an information literacy product to market.
Convenor: M.J. D'Elia, University of Guelph

Session: 411 OLITA-13
3:45 pm - 5:00 pm
Management & Issues; The Internet
KEEPING IT ALL TOGETHER: WEB SITE MANAGEMENT BEYOND THE LAUNCH
Lisa Goddard, Division Head for Systems, Memorial University of Newfoundland Libraries, St. John's, NF.

Feeling overwhelmed by the never ending chore of Web site maintenance? Many libraries have a detailed plan for designing and launching their new Web site, but no well developed strategy for day to day site management. Content management systems provide a simple, uniform interface for easy site maintenance. They also help to enforce institutional policies and a consistent look and feel across all pages. This session will provide an introduction to the purpose, features and implementation of web content management solutions.

Session: 412
3:45 pm - 5:00 pm
Technology; The Internet
WEBJUNCTION: TECHNOLOGY ASSISTANCE AND TRAINING FOR PUBLIC LIBRARIES
Jeff Stauffer, Product Manager, WebJunction, OCLC Online Computer Library Centre, Inc.

| Continuing the work of the Bill & Melinda Gates Foundation (PPT)

Continuing the work of the Bill and Melinda Gates Foundation's Canadian Grant Program, OCLC and its partners created WebJunction, a technology and training portal for public library staff who provide public access to information in their communities. Come learn why WebJunction will be a valuable source of services and tools for your library staff.

Session: 413
3:45 pm - 5:00 pm
Partnerships; Governance and Policy
HERDING CATS, OWLS AND OTHER ANIMALS TO GET BUSINESS DONE
Audrey Lawrence, Director of Management Consulting, Donna Cona.

NOTE: Session moved to Friday. Please see Session #828

Session: 414
3:45 pm - 5:00 pm
Advocacy and Marketing
ROUNDTABLE: @ YOUR LIBRARY® ON RADIO IN WINDSOR

NOTE: Session withdrawn.

Session: 415
3:45 pm - 5:00 pm
Advocacy and Marketing; Technology
BLOG YOUR WAY TO A MORE DYNAMIC WEB SITE
Jenny Levine, Internet Development Specialist; The Shifted Librarian.

| Blogging 101 (hyperlink)

What is blogging? Why is everyone doing it and is it really good for you? Jenny Levine, Internet Development Specialist and author of The Shifted Librarian blog (http://theshiftedlibrarian.com/) will show how all types of libraries are using blogs. Attendees will learn how to use blogs to "tell their story," disseminate library news more efficiently and ease the workload on staff. Whether your library is large or small, this session will show how your library can take advantage of the power of blogging!
Convenor: Moyra Mackinnon, North York Central Library.

Session: 416
3:45 pm - 5:00 pm
Curriculum and Learning; Information Literacy
LIBRARY AS SUBJECT
Derrick Grose, Teacher-Librarian, Head of English, Library, Sir Wilfrid Laurier S.S., Ottawa-Carleton DSB.

| Librairies and their Stories (hyperlink)

Let's tell our story when planning our lessons! Learn how the library can become the subject of student research and integrated into a variety of subject areas -- especially in the secondary level -- and used to teach the skills from the Information Studies Curriculum.
Convenor: Karen Smulevitch, Toronto District School Board.

Session: 417
3:45 pm - 5:00 pm
Collections and Resources; Internet
WEB COLLECTION DEVELOPMENT
Gary Price, Library Research Consultant, Editor, ResourceShelf.com

| Session Presentation (hyperlink)

Using the open Web as a resource to find new high quality content can be time consuming and aggravating. This presentation will share numerous suggestions about where to find new and useful Web content and then how to share it with users via the Web or catalogue. Gary will also discuss programs and sites that allow the user to save and share Web content and aggregate news and other information.

Session: 418
3:45 pm - 5:00 pm
Reference and Research; Values and Vision
METADATA MATTERS: KEY LESSONS FROM METADATA PROJECTS
Lynne C. Howarth, Associate Professor, Faculty of Information Studies, University of Toronto.

Case studies of "benchmark" metadata projects that have been planned and implemented in libraries in Canada will be presented along with key lessons and "take-away" tips. The session will provide examples of action plans for metadata project implementation, suggest pitfalls to avoid in launching a successful metadata project, and will give examples with contact information for future reference in planning a metadata project.

Session: 419
3:45 pm - 5:00 pm
Library Issues
HOT ISSUES IN SCHOOL LIBRARIES IN ONTARIO
Roberta Henley, OSLA President 2004-2005, Head of Library, Brantford C.I. & V School, Grand Erie DSB.

OSLA continues to work hard on behalf of teacher-librarians across our province. Come and get an update on issues that continue to affect us including ongoing advocacy efforts, and new developments with the Ontario Coalition for School Libraries and the Ontario Digital Library.

Session: 420
3:45 pm - 5:00 pm
Reading and Literacy
COMBINING LITERATURE CIRCLES WITH BLUE SPRUCE AND GRAPHIC ORGANIZERS
Cynthia Sneath, Teacher-Librarian, Westminster P.S.; Jennifer Wright, Grade 3 Teacher, York Region DSB.

| Literature Circle Roles (Word .doc)
| Blue Spruce Book Lists (Word .doc)
| Handout (Word .doc)

Want a 'how-to' guide for organizing Literature Circles for the primary grades? Come to this workshop. Participants will be provided with detailed information about literature circles and how to adapt them in a primary setting. The integration of graphic organizers and the thematic groupings of Blue Spruce titles will also be explored.
Convenor: Barb Ross, Halton District School Board.

Session: 421
3:45 pm - 5:00 pm
Reading and Literacy
TARGET READING PROGRAM: PROMOTING MALE TEEN LITERACY
Eric Roberts, Teacher-Librarian, Port Hope H.S. Kawartha Pine Ridge DSB; Pam Panopalis, Teacher-Librarian, St Mary S.S., PVNCCDSB.

| Session Presentation Pam Panopalis (PPT)

Discover how two high school libraries set out to promote pleasure reading for their male teens - and got some interesting and encouraging results. Topics in the session include: how a teen Advisory Committee was created for input and consultation, the specific and successful strategies that were implemented, and the most popular forms of literature for male teens.
Convenor: Sharon Mills, Toronto District School Board.

Session: 422
3:45 pm - 5:00 pm
Collection and Resources
INCLUSIVE CHILDREN'S LITERATURE
Tracy Beck, Education Assistant, Halton DSB/Student, Ryerson University, School of Disability Studies.

| Inclusive Children's Literature (PDF or Word .doc)

As more and more children with disabilities are included in our schools and communities, libraries must ensure that they reflect this change. All collections for children should include images that are representative of the entire student population. This means building school and community collections that speak to all children. Ontario's libraries, through multiculturalism initiatives, have made great strides to ensure that images from diverse cultures are represented on their shelves. Now this same effort must be made to ensure that stories, poems and books that portray positive images of the disability experience become an important part of our collections.

Session: 423
3:45 pm - 5:00 pm
Technology; The Internet
INTERNET STARTING POINTS FOR STUDENT RESEARCH (Grade 4 to 8)
Anita Brooks Kirkland, IT Consultant, Waterloo Region District School Board.

| Finding Appropriate Starting Points for Online Research PDF
| Finding a way to find your way on the Internet! PDF
| Help OSLA Advocate for Quality Online Resources PDF

Although students today often have a high degree of comfort "surfing" the Internet, they generally do not have the necessary skills to conduct valid research on-line. Students require directed instruction on finding age-appropriate reliable information sources. Learn how to direct student research appropriately through a variety of starting points, including directories, portals and on-line databases, following the skills continuum for accessing resources from the OSLA document, Information Studies: Kindergarten to Grade 12.

Session: 424
3:45 pm - 5:00 pm
Collections and Resources
DESIGNING LIBRARY DISPLAYS THAT WORK!
Sharon Mitchell, John Paul II S.S., London District Catholic School Board; Maureen Mitchell.

Library displays are an integral part of library service. They 'work' on many levels, and serve various purposes. The first step in providing library service is to get the attention of the user. Learn how to design library displays that inform, attract, and engage your library patrons.

Session: 425
3:45 pm - 5:00 pm
Partnerships; Reading and Literacy
BUILDING READING LITERACY TOGETHER

NOTE: Session withdrawn.

Session: 426
3:45 pm - 5:00 pm
Reading and Literacy; Collections and Resources
MEDIA AND THE MIRROR: DECIPHERING ADVERTISING'S MESSAGE AND EXAMINING ITS IMPACT ON SELF IMAGE
Shari Graydon, Author, Made You Look.

| Workshop handout (Word .doc)

Everyday, in a thousand ways, we are reminded of how much easier the world seems to be for people blessed with the right hair, face and body parts. Join Shari as she examines advertisers' use of language and imagery, who gets to decide what's hot and what's not, and what forces and sources shape our views on beauty, and on ourselves.

Session: 427
3:45 pm - 5:00 pm
Collections and Resources
COMICS FOR TEENS, COMICS FOR ADULTS, KNOWING WHICH IS WHICH AND FINDING SOMETHING FOR BOTH
Peter Birkemoe, Owner, Beguiling Books and Art, Inc.; Bryan Lee O'Malley, Author, Lost at Sea and Scott Pilgrim.

Comic are growing in popularity with every age group and there is considerable overlap with Teen and Adult categories. Learn about key titles and types of graphic novels to serve both of groups and books to serve specific sub-groups like reluctant readers. Bryan will discuss his three graphic novels each with different age recommendations.

Session: 428
3:45 pm - 5:00 pm
Partnerships; Governance and Policy
WHEN THE TWAIN MEET: BOARD MEMBER AND MUNICIPAL POLITICIAN
Margaret Andrewes, Councillor, Town of Lincoln; Joyce Smith, Clearview Township Councillor, Chair, Clearview Public Library Board; Marlene Davidson, Municipal Councillor and Chair, Atikokan Public Library Board.

Have you ever wondered if you could help the library more by being on council? Or how a Councillor on your Board balances the library's needs with other municipal needs? Hear four dynamic municipal and library leaders describe their experiences and share how Boards can best communicate with all councillors and optimize their role on the Board.
Convenor: Margaret MacLean, OLBA Council.