FOCAL POINT
Summer 2003 Volume 6, Issue 3
FOCAL’s Strategic Planning Process
A timetable has been established to implement a strategic planning process for Friends of Canadian Libraries. By this time next year we will have a new strategic direction and annual operational plans. Those attending our Annual General Meeting in Victoria will provide the final approval to complete this ambitious planning cycle.
The work begins this summer as the Association’s mission statement and values will be drafted. Watch our website for documents to be posted and updated as the process unfolds. There will be ample opportunity to contribute either through regional meetings, e-mail feedback, submissions through the website, or at Friends’ Day programs. Friends groups are asked to put this topic on their association’s meeting agenda, and gather feedback for us.
The first opportunity for feedback will be in September, when the draft mission and vision statement will be available. At the same time we will be doing a SWOT analysis – Strengths, Opportunities and Threats. Later in the fall, after our Strategic Planning Workshop Nov. 9th in Ajax, we will be looking for additional feedback.
See also page 10 for the planning timeline. Visit our website at http://www.friendsoflibraries.ca/reg-planning.htm for further information.
Friend of the Year Award
2002
Friends of the Wiarton Library
Wiarton Friends win annual Friends award – and Random House of Canada prize worth $500
The Wiarton Branch of the Bruce County Library is now housed in a 3,000 square foot facility opened in November of 2002. The Friends of the Wiarton Library accepted responsibility for furnishing the new library, setting a goal of $25,000.
Flyers to the community and personal letters to
business and well-known citizens started in May 2002. Funds were raised through
a variety of projects.
The Friends exceeded their fundraising goal while at the same time generating goodwill and publicity for the library. Over two dozen press releases were issued during the campaign to keep the community informed of the project.
In a symbolic gesture, a book brigade was staged to move books from the old to the new location. Three hundred volunteers made up the three block brigade, and 35 books were transferred, one for each year the library had been housed in the town hall.
Tom Wood, Wiarton FOL Vice-Chair, credits the fundraising committee strategy for their success. The committee included 6 FOL, 2 members from the local Rotary Club, and the Library Supervisor.
The committee held over a dozen meetings, staged events and developed a six page public relations program which defined the objective, time period, target audience, methodology and budget.
FOCAL Award Judges’ remarks at presentation
Friends are precious. Friends are kind. Friends
are committed.
On behalf of the Friends of Canadian Libraries, it is indeed an honor and
privilege to present the FOCAL Award in recognition of outstanding
work by a Friends group. Criteria taken into account included the extent that
the community and volunteers are involved in projects and
creativeness of projects undertaken.
This year we are pleased to present the award, again with the generous support
of Random House, to Wiarton Friends for $500.00 for books and to present to the
Wiarton Friends a plaque recording their award. We sincerely hope that by
offering this award, we can encourage all Friends to continue in their support
of improving quality library services.
Our congratulations. We also thank the other Friends who made submissions. We
encourage them to submit again in 2004.
Nicholas Spillios
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Award winners following the presentation. From left to right, Jami van Haaften, FOCAL President, Lahring Tribe of Random House of Canada Carol Smith and Tom Wood from Wiarton, and Nicholas Spillios, FOCAL Director, Prairie Region. |
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– get ready, get set . . . . |
Library users across Canada will be asked to "Pitch in Your Pennies for Public Libraries" in a national promotional campaign for public libraries. The campaign in Ontario will take place during the third week in October. Friends groups in other provinces may choose a week that best suits their particular calendar.
Organized by Friends of Canadian Libraries (FOCAL), the campaign is in response to a challenge issued by Mississauga Library System. Over the years, penny drives conducted in Mississauga have raised almost $100,000.
The key to the success of the penny drive in
Mississauga has been the enthusiastic involvement of school children. Donation
jars are also located at library check out counters during the week, encouraging
customers to drop in their change.
The Ontario Public Library Week (OPLW) Marketing Committee has endorsed the idea. "The committee agreed that it is a good idea and fits in nicely with OPLW," writes Marjatta Asu, Library Development Advisor, Promotion & Community Development, Ontario Library Service - North. " We think it's a great idea and look forward to promoting it with FOCAL"
The FOCAL website will be used to register participating libraries and record the final tally. http://www.friendsoflibraries.ca/penny.htm
Coin design courtesy of the Royal Canadian Mint
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FOLUSA |
It is rare indeed to have the opportunity to participate in a bi-national library conference and in addition to that share in a networking session for Friends from south of the border.
Friends of Libraries U.S.A. Executive Director Sally Reed made us welcome at the FOLUSA booth in the exhibits, and made sure we had access to all the sessions.
FOCAL President Jami van Haaften thanked Sally during the Authors’ Luncheon for her efforts in making us Canucks feel so included in the FOLUSA/ ALA program.
"When I returned from Halifax, Nova Scotia last June, fresh from the CLA and news of this upcoming conference I had a piece of e-mail from Sally," said Jami. "Right from that moment it was clear we were in for an experience!"
Sally, as an honourary member of FOCAL, was presented with a FOCAL canvas bag, filled with some of our newsletters, a copy of Friends for Small Libraries, a Canadian-made pewter bookmark and a Canadian maple leaf plaque.
The Nuts & Bolts Workshop was well attended Friday afternoon, with Canadian delegates from Toronto, Hamilton, Wiarton, Ajax, Sudbury, Sault Ste. Marie and Haliburton. Topics for the networking groups included strategic planning, marketing and publicity and fundraising
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Nuts and Bolts Workshops |
REPORT TO FOCAL - PRAIRIES AND TERRITORIES
Activities of the Friends in the Prairies and Territories continues with the
possibility of new groups being organized. In Alberta, Friends are operating as
organized entities in Edmonton, St. Albert, Red Deer and Lethbridge. While in
Saskatchewan and Manitoba, groups are organized, although it would appear not as
extensively.
In Edmonton, Friends are restructuring their operations as some activities such
as advocacy and general fundraising, formerly handled by the group, are now
undertaken by the Board and staff. Consequently, the new direction for the Board
has been directed towards the support of programming events. In the past year,
the Friends contributed $50,000 to the new Young Adult section of the Centre for
Reading and the Arts in the new renovations made in the main library, supported
the celebration of the city's Centennial in 2004 on the "A City Called Home"
project through the purchase of equipment to record stories on the history of
Edmonton; and sponsored a memorial service honoring the memory of the noted
Alberta author, Monica Hughes, with an evening of reminiscences and readings.
In Red Deer, a well organized group exists with two book sales taking place in
the Spring and Fall. These sales provide about $12,000 to the Library annually
and support collections, furnishings and program support. The group has a page
on the Library website, http:www.rdpl.org/friends.html. In Lethbridge, the
Friends operate a casino, operate two book sales, one for children and one for
adults and sell books in conjunction with visiting authors, sponsor Friday Night
showings, Children's Saturday film matinees, and the Fish Pond in the children's
section. No Friends group operates out of the Calgary Public Library.
In Saskatchewan, the main activities of Friends appear to operate in Saskatoon.
A Friends Shop operates in the central branch. The major fundraiser for the
group has been hosting Forkfest for several years and will continue to do so
this year as well. This year a major fundraiser was the Old Tyme Dance Party
held at Saskatchewan Place to assist in the purchase of an interior wheelchair
lift for a branch library. No group operates in the Regina Public Library.
The Winnipeg Public Library has been active with a number of projects. Its major
focus has been in the establishment of a gift shop in the Millennium library, a
renovation planned for 2004. Other support included the Writer-in-Residence
Program; offering book bags and Book Lovers' desk calendars; and sponsoring a
'Telling Your Own Story" event.
Yellowknife Public Library reports that while no group is organized, plans are
being made to form such a group as the Administration sees the value for
establishing a group.
An invitation has been received to include a report on FOCAL in the Alberta
Library Trustees Newsletter. An attempt will be made to make contact with
trustees associations in other Prairie provinces to bring the feasibility of
forming Friends a more viable option in promoting and supporting library
services.
Nicholas Spillios, Director
June 2003
BC Regional Director’s Report
By Jocelyn MacNiel
Friends of Canadian Libraries and Friends of the Vancouver Public Library co-sponsored a "Sharing of Ideas" Workshop on April 26, 10.00 – 12.00 in the Board Room of the Central Library. The library provided the room, Friends of VPL the coffee, and FOCAL the copying, postage and muffins.
Twenty-one people joined in a very lively discussion in Membership Recruiting and Retention, Volunteer Recognition, Fund Raising (Book Sales) and other topics which Friends groups have in common. It was a good exchange of ideas and a start in compiling addresses for Friends of Libraries in BC. I recommend this kind of workshop be held every two years.
FOCAL brochures and copies of newsletters were handed out at the workshop, providing a means of making people aware of the national Friends of Libraries organization.
In talking with librarians, while organizing the workshop, I found several who were interested in establishing a Friends support group. Calls to the libraries also helped identify Friend’s groups within a two-hour drive from downtown Vancouver.
A new Friends organization was founded this winter at the Coquitlam Library. The following libraries have Friends:
Agassiz
Abbotsford/Clearbrook
Aldergrove
Bowen Island
Chilliwack
Coquitlam
Delta
Gibsons and District
Langley
Maple Ridge
Mission
North Vancouver
Port Coquitlam
Richmond
Sechelt
Squamish
West Vancouver
Whistler
White Rock
There are Friends of the Library in Vanderhoof and Victoria, and more across BC of which I am not yet aware.
I look forward to helping with the Friends at the CLA Meeting in June 2004.
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& Canada Reads |
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The Chesley Challenge 2003
This year’s book Next Episode (Prochain Épisode)
by Hubert Aquin
Translated by Sheila Fischman Published by McClelland & Stewart
Our defending champion is the community of Wolseley, Saskatchewan.
http://www.friendsoflibraries.ca/canadareads.htm and http://www.cbc.ca/canadareads/
2003 Challengers
Chesley (Ont.) Wolseley (Sask.) Cobourg (Ont.)
Perry Township Public Library (Ont.) Belleville Public Library (Ont.) Tweed
Public Library (Ont.) Tisdale (Sask.) Windsor Public Library (Ont.) Orillia
Public Library (Ont.)
Bruce County Library, Wiarton Branch, (Ont.)
A word from our defending champion . . .
As the defending champion for 2003, Wolseley Library patrons are reading this
book. At the present time we have had twelve (12) persons read the book. As the
local librarian, I am hoping to get more copies out to the list of library
patrons who have agreed to help us by reading and answering the challenge. I
look forward to hearing how the other library contestants are doing.
Wolseley’s Library is a small town library, but we are rising to this newest
challenge.. Best of luck to all the other library participants.
Sharon Jeeves, Box 39, Wolseley, SK, E-mail: wolseley@southeast.lib.sk.ca.
The reasons behind one withdrawal -
With much regret the Selkirk & St. Andrews Regional Library would like to de-register from the Chesley Challenge. Our Canada Reads group was unanimous in eliminating the winning book the first night we met. There were no readers who found this book enlightening, and some nearly dropped out of the group on attempting to read it.
We don't feel it is in our best interest to promote this book, but look forward to the next Canada Reads, and possibly joining your challenge in the coming year.
Shelly Blanco, Program Director, Selkirk & St. Andrews Regional Library
Part I
Date: Saturday, April 26/03, 10:15 a.m.
Place: Board Room at VPL’s Central Library, Vancouver
Friends Of Libraries Attending:
Mission: Mel Hundert, Ted Sawasy
North Van. District: Brian Casidy, Wayne MacCallum, David Potter
Richmond: Alison Cormack, Margaret Ikegami, Debby Newton
Sechelt: Al Livsey, Sue Thomson, Bob Tween, Chris Tween
Squamish: Marjorie Buchanan, Morgan
Regrets:
Delta:
Lillah MartinDiscussion Items:
What are Friends For?
Community Involvement – an organized Friends group is living proof of the
library’s value to the community.
Public Relations – each Friend is a walking public relations vehicle for the
library.
Money – Friends groups have traditionally raised funds for project or
acquisitions in excess of the general library budget.
Services – assisting with library programs such as Summer Reading Clubs and
Author Readings.
Advocacy – an informed, active citizens lobby can be the strongest advocate a
library has.
Friends groups may be constituted in different ways:
The role of Friends differs among libraries:
Relationship with the Library:
Membership Recruiting:
It can be difficult to recruit new members but continuing public exposure seems to help.
Methods tried to attract new members include:
Membership Retention:
Part II of Jocelyn’s report will be included in our Fall FOCAL
Point.
A full copy of the report is also on our website at http://www.friendsoflibraries.ca/sharing-ideas.htm.
Friends of the Future: strategic planning for
Friends groups
Ontario Library Association, February 2003
Terry Sarzazen, Library Consultant with the Southern Ontario Library Service, once again stepped up to the speaker’s podium at OLA to deliver a thought-provoking program. The topic was strategic planning, and we learned why and how to plan and the current strategic planning environment.
Her ten step planning menu can be summarized:
Results from a survey of Ontario Friends groups conducted by the Southern Ontario Library Service for this session were also provided. FOCAL estimated there were 98 Friends group in Ontario; 88 submitted a response to our survey. Some highlights of the survey include:
Friends Structure
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75% |
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53.4% |
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49% |
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9.1% |
Purpose
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93.2% |
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64.8% |
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61.4% |
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56.8% |
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44.3% |
Activity – occasionally or often
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85.1% |
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74.7% |
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58.8% |
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54.3% |
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52% |
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40.3% |
Purchases
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71.6% |
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64.8% |
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54.5% |
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47.7% |
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39.8% |
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37.5% |
Other interesting statistics
Barriers
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55.7% |
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30.7% |
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26.1% |
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22.7% |
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14.8% |
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10.2% |
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10.2% |
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9.1% |
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8.0 |
FOCAL STRATEGIC PLANNING PROCESS
| Date | Event | Who | Location |
| Summer 2003 | Newsletter - notice of process and invitation to participate | ||
| August | Mission and vision - draft | Executive | |
| Sept. - Oct. | SWOT - begin feedback | Membership | Via e-mail and listserv |
| Nov. 9 | SWOT - complete | Terry Sarazen & members present | Ajax meeting |
| Nov. 9 | Goals and Objectives - draft | Terry Sarazen & members present | Ajax meeting |
| Fall 2003 | Status report | Website/newsletter | |
| Dec. 2003 - Jan. 2004 | Goals and Objectives - continue draft | Membership | Via e-mail and listserv |
| Jan. 31 | Goals and Objectives - prioritize | Terry Sarazen & members present | OLA - Toronto |
| Jan. 31 | Strategic plan - action steps - draft | Terry Sarazen & members present | OLA - Toronto |
| Winter 2004 | Status report | Website/newsletter | |
| Feb. - May 2004 | Strategic plan - action steps - continue draft | Membership | Via e-mail and listserv |
| Spring 2004 | Status report | Website/Newsletter | |
| June 2004 | Strategic Plan and Annual Operational Plans | Executive | |
| June 16-18 | Approval of Strategic Plan and Operational Plans | Members present | Annual General meeting, Victoria B.C. |
| Summer | Status report | Website/Newsletter | |
| Future | Evaluation |
Frequently asked question - - from the FOCAL Mailbox
----- Original Message -----
From: Nancy York
To: focal@accessola.com
Subject: Friends of Library name
Hi there:
Can you tell me if there is any restriction on using the name "Friends of (name of town) Library"? Specifically do groups that use this name have to be incorporated or have to belong to the umbrella organisation?
We are a group of people in Shawville, Quebec who are interested in forming a Committee and would like to call ourselves Friends of the Shawville Library, but do not want to run into any problems with the Friends of Canadian Libraries organisation.
Thanks for your help.
Nancy York
From: "Friends of Canadian Libraries" <focal@accessola.com>
Hi Nancy,
No, there is no restriction in the use of the name - many use the name as you have it, or Friends of the _____ Public Library or _____________ Friends of the Library Society, and so on.
Your don't have to be a member of FOCAL, although of course you are welcome to join! Incorporation is not required either.
- - Jami van Haaften, FOCAL President
| Sally Reed welcoming guests and authors to reception. | Friends of libraries enjoyed Random House of Canada’s author reception at historic Hart House on the University of Toronto campus. |
Metro Toronto Convention Centre, Saturday January 31, 2004
Planning is well underway for our Friends’ Day at Ontario Library Association’s Superconference. The date to remember is Saturday Jan. 31, and the location will be the Metro Toronto Convention Centre
Town and Country - Friends Working in Partnership
Jim Nicol (Dundas) and Diana McClure (Hamilton)
TITLE: Friends on a mission - strategic directions
Speaker Terry Sarazen
Saturday June 19, 2004 Victoria, British Columbia
Our western executive members have taken on the planning for Friends’ Day at CLA 2004. The conference theme is Celebrating Our Community: Sharing Our Values and Sharing our Value.
Watch our fall and winter issues for more details, and plan to join us.
Are you having a provincial or regional library association or Friends meeting in your area? Ask us for FOCAL material so that you can display our association material at your meeting.
We can send some material, including:
Add you own Friends' material to make
the display even more relevant to
your local audience!
The Partnership Fund - Federal funding opportunity – October deadline
The Partnerships Fund, the Canadian Culture Online Program (CCOP) seeks to fund the highest quality and most innovative projects undertaken by institutional and organizational networks, or "Partners" from across the cultural heritage sector.
The anticipated output is an Internet product or website that
presents a digitized collection of existing cultural resources, that is well
explained, engagingly interpreted and easy to explore. Complementary learning
resources that facilitate the use of the digitized collection by teachers and
their students, such as curriculum-based lesson plans, student activities and
quizzes or games, are strongly encouraged.
http://www.canadianheritage.gc.ca/progs/pcce-ccop/pubs/partguide_e.cfm
Friends of the Library and Archives Canada have two booksales scheduled for the fall. Their Ninth Annual Giant Used Book Sale is October 3, 4, and 5, 2003 in the Carlingwood Shopping Centre, Ottawa. Later, on October 24th, their Antiquarian Book Auction will be held in Auditorium Foyer, Library and Archives, Canada
In Friendly Notes, the newsletter of the Friends of the Hamilton Public Library, they ask for donations of "oldies" What is an "oldie" you may ask? An oldie is "good old hard cover book" which the Friends sell on the www.abebook.com web site.
Recent speakers at the Dundas Public Library Friends Local Author Series included Anne Marie Van Nest, author of Niagara in Bloom. Her April slide show featured large and small gardens, design concepts and ideas for best use of plant colour. In June Norma Bidwell, popular local food columnist, was the guest author.
Fundraising activities reported by Friends of the Winnipeg Public Library Susan Fraser, in her annual report, included the sale of adult’s and children’s book bags, revenue from the Friends Café and sale of calendars. This year the Friends will be selling copies of the Ex Libris calendar Libraries that built Canada, which features a historical photo of the Winnipeg library.
Telling your own story (and getting it published) presented in March 2003 was a resounding success. The Winnipeg Friends are running two reading groups, supported the Winnipeg Library Foundation’s Gala by donating items for the silent auction, and have developed a shop concept for the new gift shop to be included in the new Millenium Library facility. Revenues for 2002 were reported at $8,784, and expenses at $5,753.
The new library in Ajax opened in January 2003. A donor wall recognizes those members of the community who donated at least $100,000 to the library. Names of other donors may be found in a bookcase of donors. The Friends of the Ajax Public Library held a women’s golf clinic held on a snowy day in February and raised $6,450 for the Million Dollar campaign for the new library.
The Ajax Friends support Silver Linings Inc., a group of students from Centennial College, by providing good quality used children’s books to be housed in newly a renovated emergency room at the local hospital.
The Friends of the Uxbridge Township Public Library launched a logo contest. Volunteers of this new Friends association work in a shut in service, fundraising, newsletter, special events and project, book sales, community awareness and publicity.
A free copy of Multicultural resources: an annotated bibliography of video
resources, prepared by the Alberta Association of Multicultural Education, is
available from the author Nicholas Spillios (nikos@telusplanet.net)
Friends of the Lindsay Branch, City of Kawartha Lakes Public Library plan "An Evening with Paul Arculus" in October during Public Library Week. Arculus, a local author from Port Perry, will be speaking about his new book The Markham Gang: organized crime in Ontario in the 1840s. Two outdoor book sales were planned, weather permitting, in June and July.
A "non-event" raised proceeds of $13,708 for the Friends of the Vancouver Public Library. Supporters were asked on November 22nd to stay at home, read a book and have a ball – and send the entertainment dollars they saved to the Friends. Revenues of $33,947,400 and expenditures of $33,731,400 were reported for 2001 by the Vancouver Friends.
Vancouver Friends support the Great Canadian Book Camp, allowing children between 9 and 12 years of age to meet their favourite authors, and discuss the writing process. Afternoon workshops scheduled Aug. 18th –22nd will include 100 children creating non-fiction, poetry, book reviews and comedy writing.
Introducing our new Vice President Gillian Keir
Our new Vice President Gillian Keir joins us from St. Albert, Alberta. Gillian attended our Friends Day at CLA in Winnipeg in 2001, and will attend the Ontario Library Association Superconference in January 2004, prior to stepping into the President’s position at CLA in Victoria, June 2004.
Gillian spent 5 years on the St. Albert Public Library Board (1997-2002), serving as Board Chairman from 2000/01-2002. She was the Board's representative on the St. Albert Association of Friends of the Public Library for 4 of the 5 years. In 2002, after finishing with the Library Board, Gillian became President of the Friends for this past year.
As a housewife, mother and volunteer Gillian’s activities ranged from soccer, softball, Brownies, school libraries, and local hospital auxiliary. Later she became active in the Library Board, Library Friends, Community Garden Association, and politics at the constituency level.
Policy development
At our Annual General meeting it was felt FOCAL needed to develop polices for a number of issues. These include
A number of policies will be drafted for discussion, and approval at our 2004 Annual General Meeting in Victoria, BC.
Director - Central Canada
Share your enthusiasm for
Friends of Libraries by taking on a
prominent role in your region, networking with Friends organizations, contributing
to our FOCAL Point newsletter, and
participating in conference
or workshop programming
Add FOCAL President Jami van Haaften to your newsletter mailing list.
Friends groups are interested in:
We’d like to add resources to our website. We need your:
Please send paper copies or e-mail files.
A new gift idea for the librarian who has everything – including a sense of humour! Accoutrements of Seattle has created an action figure modeled after a real librarian from the Seattle Public Library. Her weapon of choice is the Dewey Decimal System, and her ‘action" is a shushing gesture.
http://www.accoutrements.com
Can you answer this question posed by the
Friends of the River John Library Society:
Are we the only Friends group in Canada who owns the local library?
www.friendsoflibraries.ca/market.html.
In My Book
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Greeting cards that convert into bookmarks. U.S. publisher offers wholesale prices for Canadian Friends groups and has been told by Canada Customs and Revenue that stationary products are not subject to duty. Visit their website at www.inmybook.com. |
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The Friends of the State Library of South Australia earned recognition for seven decades of cultural philanthropy. Gifts to the library have included manuscripts through six centuries of printed books down to fine productions of modern private presses. They are the oldest Friends group in the country.
Volunteer Guides conduct weekly tours of the State Library. Friends have seven standing subcommittees: Acquisitions, Printing and Publications, Program, Special project, Volunteer Guides, Facsimiles and new Accommodation.
At the Wollongong City Library the Friends participated in Seniors Week. Six local seniors spoke about their involvement with producing books. The audience was able to browse through the books featured, chat with the author and enjoy afternoon tea.
Friends of the Library in Altona produce a bookmark promoting the dates of their forthcoming booksales. The verso of the bookmark carries the quote "Each day is a memory. Make it a good one."
Friends of the Library in Barossa collaborate with The Langrneil Winery for a poetry competition. Individual students win prizes, and the first-prize winner’s school receives $100 from the Winery to purchase books.
PRESIDENT – Jami Van Haaften
Friends of the Greater Sudbury Public Library
1826 Marie Ave., Sudbury, Ont. P3E 2X8.
Telephone: (705) 523-3415
E-mail focal@accessola.com
VICE-PRESIDENT – Gillian Keir
Friends of the St. Albert Library
TREASURER – Val Marshall
Ajax Friends of the Library
SECRETARY – Dorothy Macnaughton
Friends of the Sault Ste. Marie Public Library
PAST-PRESIDENT – Val Marshall
DIRECTORS
BRITISH COLUMBIA – Jocelyn MacNiel
Friends of the Vancouver Public Library
PRAIRIES/TERRITORIES - Nicholas Spillios
Friends of the Edmonton Public Library
CENTRAL CANADA – Jim Nicol
Friends of the Dundas Branch Library
ATLANTIC CANADA - Peggy Hiscock,
Pictou-Antigonish County Library
Canadian Library Trustees Association
Canadian Association of Public Libraries –
Rick Walker, Winnipeg Public Library
Canadian Library Association -
Pat Jobb, Edmonton Public Library
Consultant - Terry Sarazen
E-mail: tsarazen@sols.org
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2004 Library History Calendar |
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Please enclose payment. Calendars are $12.95 each, including taxes and
mailing.
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A fundraising project of Friends of Canadian Libraries. |