Risky Business: you and your volunteers

Saturday February 5, 2005
OLA Program #1001

Derek Zulesky of the Education Safety Association of Ontario - PowerPoint presentation
Greg Kelner of the Toronto Public Library - PowerPoint Presentation
(Resources - Manual   Screening   Code of Ethics  Volunteer Profile)

OLA presentation - - 2004
Volunteers@your library -
http://www.fis.utoronto.ca/activities/OLA2004/auster-mcdiarmid.pdf

Volunteer Management Programs and Resources

RESOURCES

Checklist

      Program Management

                Recruitment checklist

                Orientation

Recruiting

Interviewing

Conducting Interviews Volunteer.ca - Conducting Interviews

Charity Village - Exit Interviews

Screening

Risk Management

Job descriptions/Training

Recognition

The Canadian Code for Volunteer Involvement

Organizational Standards For Volunteer Involvement

1. The board of directors and senior management acknowledge and support the vital role of volunteers in achieving the organization’s mission.
2. Policies and procedures have been adopted by the organization to provide a framework that defines and supports the involvement of volunteers.
3. A qualified person is designated to be responsible for the volunteer program.
4. A screening process is in place that is clearly communicated and consistently applied.
5. Volunteer assignments address the purpose of the organization and involve volunteers in meaningful ways, reflecting their various abilities, needs and backgrounds.
6. Volunteer recruitment and selection reaches out to diverse sources of volunteers.
7. Volunteers receive an orientation to the organization, its policies and procedures, and receive training for their volunteer assignment.
8. Volunteers receive appropriate levels of supervision according to their task and are given regular opportunities to receive and to give feedback.
9. Volunteers are welcomed and treated as valued and integral members of the organization’s human resources.
10. The contributions of volunteers are regularly acknowledged with formal and informal recognition methods.

Sample Policies

Canadian Health Libraries Association - Volunteer Policy

Alberta

Camrose Public Library - 18.0 Volunteers  Page 43-44
Lacombe Public Library Personnel Policies - Library Volunteer Job Description Page 23-14
Medicine Hat Public Library - Policy Volunteers
County of Thorild Municipal Library Board Policy Manual - 504 Library Volunteers
Wainright Public Library  4.5b Library Volunteers

British Columbia

Salt Spring Public Library Association Volunteer Handbook
Surrey Public Library Policy Manual - 1.6.0 Volunteers
Whistler Public Library Policy Manual -
1003.1 Friends of the Whistler Public Library Society

Ontario

Barrie Public Library - Volunteer Policy
Chatham-Kent Public Library Policy: VOLUNTEERS
Cobourg Public Library Volunteer Program
Galway-Cavendish & Harvey Township Public Library (Buckhorn) Volunteers (table of contents only)
Hamilton Public Library. Secondary School Students Volunteer Commitment Guidelines.
Kingston-Frontenac Public Library. > About Us > Volunteering Volunteering at KFPL.

Ontario Public Library Guidelines - 5.2 Links with other organizations and individuals
Oxford County Library POLICIES   Page 17
Trillium Public Library (fictional library)- Volunteer policy
Woodstock Public Library. Policy Manual. Section 11.Volunteers

Saskatchewan

Chinook Regional Library Role of volunteers